1-866-494-4610
Mon-Fri: 9am - 5pm EST
Sat: 9:30am - 4pm EST

1-866-494-4610
Mon-Fri: 9am - 5pm EST
Sat: 9:30am - 4pm EST

Privacy Policy

 

It is our policy to provide you with the best possible service without infringing on your privacy. Industrial Stores is committed to maintaining your confidence and trust. Accordingly, Industrial Stores maintains the following privacy policy to protect any personal information you provide online:

Personal or Corporate Information

We only ask for personal information when you wish to purchase from Industrial Stores or one of our network websites, or make use of services such as our newsletter or joining one of our associated programs.

Industrial Stores may share your personally identifiable information with authorized third party service providers. Examples of such authorized third parties that we may share your personal information with include, but may not be limited to: shipping companies, payment gateway or processing companies.  If you use a credit card or PayPal to place an order with Industrial Stores, to confirm and process your order we will share your personally identifiable information with the financing or payment processing company.  These third parties only receive personally identifiable information if such information is needed to perform their function(s) or process the sale, and they are not authorized to use any personally identifiable information for any other purpose(s).

We may use the information that you provide or that we collect for the following purposes:

  • to administer our website services;
  • to provide any services or information you have requested;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer;
  • for detecting and protecting against error fraud or other criminal activity;
  • to enforce our terms and conditions of use
  • Any other way as described to you at the time of collection of your Personal Information.

It is our policy that your personal information, such as your name, postal address, email address, and telephone number is private and confidential. This information will be used only to make sure that your order gets delivered to you in the timeliest manner possible. We will never provide or sell personal information to third parties.

Online Purchasing

All online transactions through our website are handled with industry-standard Secure Socket Layer (SSL) encryption, or through a third party payment processing facility, such as Paypal. Thus, when you enter your credit card number into our secure order form and you press the Buy button, your information goes through a highly secure encryption process which prevents any person on the Internet from seeing your information. Within just a few seconds, it reaches a credit card authorization server, is decrypted, and is quickly authorized without any human intervention.

While on a secure page on our website, such as our order form or a login page; the lock icon on your Web browsers (Netscape Navigator, Firefox, Microsoft Internet Explorer, Safari, etc) becomes locked, as opposed to unlocked, or open, as will be the case for most of the time that a user is browsing the web.

If you are not comfortable about providing your credit card information online, we would be more than happy to process your order over the phone. Simply email us at accounting@industrialstores.com with your contact information and we will give you a call within one business day.

Email Privacy

If you wish to subscribe to our mailing list, we require your email address. We never sell our database and we never make your personal information public, ever. As a Newsletter Member, we offer an opt-in/out feature. Your email may be provided to one of our corporate web site for the purposes of news releases and newsletters only.

Cookies

Cookies are small pieces of information sent to your Web browser and stored on your hard drive to help us provide you with a more effective and interesting shopping experience. Cookies are used to store information about your session and allow you to take advantage of guest features such as marked lists and the shopping cart. If you have cookies disabled you can continue to use the site, but you will not be able to take advantage of some features. As Industrialstores.com may not function correctly with cookies disabled, we strongly recommend that you leave them enabled. We also use cookies to monitor site activity and thereby improve our service to you. This activity is not associated with your personal details at any time. If you would like to be notified when a cookie may be written, set your browser to stop accepting new cookies.